SHIPPING POLICY

We strive to keep your shipping costs as low as possible while ensuring your products arrive in great condition.

 

Metal Legs always ship UPS Ground Transit while Garden Elements may ship by UPS or USPS depending on size, weight and delivery location.

Shipping cost is based on the item's size, weight and delivery address. UPS rates include fees for delivering to a residential location, special fees for certain areas of the country and additional handling charges for heavy or "oversize" boxes. These costs are out of our control and increase at least annually. 

RETURN & EXCHANGE POLICY

Our products are custom made at the time of order and represent a significant investment in materials and labor.  We generally do not accept returns but if you have problem with your purchase, please contact us at DirtFrogFurniture@gmail.com and we'll do our best to resolve your issue.