Question 1

When will I get my order?

Accepted Answer

Most of our Garden Elements ship within 3 - 5 business days.  Metal legs are made to order and generally ship out in 2 -3 weeks from your order date. For easy tracking, we will notify you when your order ships.

Question 2

Can I pick up my order?

Accepted Answer

Yes you can!  We'll work with you on a pick up time.

Question 3

Do you take custom orders?

Accepted Answer

Sometimes.  It depends on our capacity and your specific design.  Please send us an email with a sketch, including dimensions, and we'll let you know if we can help you out.  It may take a few days to receive a custom quote.

Question 4

What height table legs should I order?

Accepted Answer

Determine the desired finished height of your table and the thickness of your table top.  That will allow you to determine the height legs you need to order.    Check out our Pinterest board for more help with table and seating dimensions and guidelines.

Question 5

How do I attach the legs to the table?

Accepted Answer

We pre-drill holes in the mounting plate for up to 1/4" screws.  You can find appropriately sized wood screws at hardware and big box stores. Consider the thickness of your top when purchasing screws to be sure you don't inadvertently drill through the top.  Flip your table top upside down then position and attach your legs. Consider drilling a pilot hole in your wood top to avoid splitting the wood.

Question 6

How do I paint my metal legs?

Accepted Answer

The videos below may help you finish your legs to protect from rust or give them a personalized look.  Clean metal with mineral spirits or paint thinner first for the best paint adherence.  Follow the manufacturer's directions for a great finished product.

VIDEO:  Rustoleum Stops Rust paint
VIDEO:  How to spray paint with Rustoleum High Performance Enamel Finish
VIDEO:  Rustoleum Crystal Clear Enamel   We do not have a relationship with Rustoleum - we just like their products.

Question 7

Where do you ship?

Accepted Answer

We ship to the lower 48 states. Large items do not ship to HI, AK, PR or Internationally. The shipping cost is very high, beyond what customers are willing to pay.

Question 8

How much does shipping cost?

Accepted Answer

Shipping is calculated during checkout.  You will have an opportunity to see the shipping cost before confirming the order.   We strive to keep your shipping costs as low as possible while ensuring your products arrive in great condition.   Shipping cost is based on the item's size, weight and delivery address. UPS rates include fees for delivering to a residential location, special fees for certain areas of the country and additional handling charges for heavy or "oversize" boxes.

Question 9

Can I cancel my order?

Accepted Answer

If we have not begun fabrication or purchased unique materials for your order, you can cancel your order by sending us an email.  We'll process a refund which may take 1-3 days to show on your credit card statement

DIRT FROG FURNITURE

METAL WORKS

Dirt Frog Furniture specializes in metal table legs, garden trellises, garden obelisks and plant supports. All products handcrafted in NH.

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