Frequently Asked Questions
What’s your turnaround time?
Typically, I ship product out within 5-10 business days. Powder coat can add up to a week.
Where and how do you ship?
Metal table legs ship via UPS standard ground (1-6 days transit time) to the Continental US from NH.
Brackets ship via USPS Priority mail (1-3 days transit time) to US.
We'll keep you in the loop with tracking numbers when your order ships.
We do not require a signature upon receipt. This service is available upon request.
Can I pick up my order in person?
Yes! We love meeting our customers. Use the code PICKUP at checkout to purchase without shipping charges.
Do you accept returns?
Typically no, but please contact us if you have a problem.
Can I cancel my custom metal legs or brackets?
If fabrication hasn't started, you can cancel your order. Once fabrication has begun, orders cannot be cancelled.
What size screws do I need to attach my table legs?
Use 1/4” lag bolts or self tapping screws. Choose screws that are ½ to 2/3rd the thickness of your wood.
Typically, I ship product out within 5-10 business days. Powder coat can add up to a week.
Where and how do you ship?
Metal table legs ship via UPS standard ground (1-6 days transit time) to the Continental US from NH.
Brackets ship via USPS Priority mail (1-3 days transit time) to US.
We'll keep you in the loop with tracking numbers when your order ships.
We do not require a signature upon receipt. This service is available upon request.
Can I pick up my order in person?
Yes! We love meeting our customers. Use the code PICKUP at checkout to purchase without shipping charges.
Do you accept returns?
Typically no, but please contact us if you have a problem.
Can I cancel my custom metal legs or brackets?
If fabrication hasn't started, you can cancel your order. Once fabrication has begun, orders cannot be cancelled.
What size screws do I need to attach my table legs?
Use 1/4” lag bolts or self tapping screws. Choose screws that are ½ to 2/3rd the thickness of your wood.
