Frequently Asked Questions and More
What’s your turnaround time?
Typically, I ship product out within 5-10 business days. Powder coat can add up to a week.
Where and how do you ship?
Metal table legs ship via UPS standard ground (1-6 days transit time) to the Continental US from NH. Inquire for Canada.
Brackets ship via USPS Priority mail (1-3 days transit time) to US
We forward tracking numbers for your convenience once your order ships.
We do not require a signature upon receipt. This service is available upon request.
Can I pick up my order in person?
Yes! We love meeting our customers. Use the code PICKUP at checkout to purchase without shipping charges. We'll contact you to let you know when your order is ready for pick up.
Do you accept returns?
Typically no, but please contact us if you have a problem.
Can I cancel my custom metal legs or brackets?
If I haven't started fabrication, you can cancel your order. Once fabrication has begun, generally you cannot cancel your order.
What size screws do I need to attach my table legs?
Use 1/4” lag bolts or self tapping screws. Choose screws that are ½ to 2/3rd the thickness of your wood.
Typically, I ship product out within 5-10 business days. Powder coat can add up to a week.
Where and how do you ship?
Metal table legs ship via UPS standard ground (1-6 days transit time) to the Continental US from NH. Inquire for Canada.
Brackets ship via USPS Priority mail (1-3 days transit time) to US
We forward tracking numbers for your convenience once your order ships.
We do not require a signature upon receipt. This service is available upon request.
Can I pick up my order in person?
Yes! We love meeting our customers. Use the code PICKUP at checkout to purchase without shipping charges. We'll contact you to let you know when your order is ready for pick up.
Do you accept returns?
Typically no, but please contact us if you have a problem.
Can I cancel my custom metal legs or brackets?
If I haven't started fabrication, you can cancel your order. Once fabrication has begun, generally you cannot cancel your order.
What size screws do I need to attach my table legs?
Use 1/4” lag bolts or self tapping screws. Choose screws that are ½ to 2/3rd the thickness of your wood.
